Please read these terms carefully. They affect your rights and obligations when using this website and our services.
Introduction
These Terms and Conditions govern your use of the Preventive Health Lab website and any information or services you request through it. Please read them carefully before using the site.
By accessing or using this website you accept these terms in full. If you do not accept them, please do not use the website.
About This Website
This website is operated by Preventive Health Lab to provide general information about our clinic, our services, our clinicians and our approach to preventive healthcare. It also lets you request an appointment, contact our team and manage your newsletter preferences.
Not Medical Advice
Nothing on this website is medical advice, diagnosis or treatment, and it must never be used as a substitute for professional medical care. Always seek the advice of a qualified clinician about any medical condition, and never disregard or delay seeking professional advice because of something you have read here.
If you are experiencing a medical emergency, call your local emergency number immediately. Do not use this website or any form on it to request urgent help.
Using Our Forms
Forms on this website let you request an appointment, ask a question, subscribe to our newsletter or unsubscribe from it. You agree to provide accurate information and not to submit information about another person without their permission.
Submitting a form does not create a clinician–patient relationship. That relationship begins only once we have confirmed your appointment and accepted you for care.
Appointments and Cancellations
Appointments requested through this website are confirmed by our team by telephone or email. We ask that you give us reasonable notice if you need to cancel or reschedule, so the time can be offered to another patient.
We may occasionally need to change or cancel an appointment ourselves. Where that happens we will give as much notice as possible and offer a suitable alternative.
Fees, Insurance and Payment
Details of fees, what your insurance covers and any out-of-pocket amount are discussed and confirmed before treatment begins. Where we check your benefits on your behalf, the information we receive from your insurer is an estimate and not a guarantee of payment.
You remain responsible for any portion of the cost that your plan does not cover.
Newsletter and Marketing
By subscribing you confirm that you are happy to receive our newsletter at the address you provide. You can unsubscribe at any time using the link in any email or the unsubscribe page on this website.
We may also send you essential messages about an appointment or a course of treatment. These are not marketing and stop automatically once your care with us ends.
Intellectual Property
All text, images, logos, layout, design and other content on this website are owned by Preventive Health Lab or licensed to us, and are protected by applicable intellectual property law.
You may view, download and print pages for your own personal, non-commercial use. You may not otherwise reproduce, republish, distribute, adapt or commercially exploit any part of this website without our written permission.
Acceptable Use
You agree not to use this website in any way that causes or may cause damage to it, impairs its availability, or is unlawful, fraudulent, harmful or invasive of another person's privacy. You agree not to attempt to gain unauthorised access to any part of the site or to any system or network connected to it.
Accuracy of Information
We take care to keep the information on this website accurate and current, and we review it regularly. However, medical knowledge evolves, and we make no warranty that the content is complete, accurate or free from error at all times. Content may be changed or withdrawn without notice.
Third-Party Links
Where we link to another website, the link is provided for convenience and information only. We do not control or endorse the content of third-party sites and accept no responsibility for them or for any loss arising from your use of them.
Limitation of Liability
To the maximum extent permitted by law, Preventive Health Lab is not liable for any loss or damage arising from your use of this website or from reliance on any information published on it, except where such liability cannot lawfully be excluded.
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information. Please read it alongside these terms.
Changes to These Terms
We may revise these terms from time to time. The current version will always be available on this page, and continued use of the website after any change means you accept the updated terms.
Governing Law
These terms are governed by the laws of the State of California, United States, and the courts of California have exclusive jurisdiction over any dispute arising from them.
Contact Us
If you have any question about these terms, please contact us at info@preventivehealthlab.com or by telephone on +1 760-489-5550. Our postal address is listed on the contact page of this website.
Need something clarified?
If any part of these terms is unclear, get in touch and we will talk it through with you.